Important Phone Numbers

Keep these phone numbers close by so you can get in touch with AmeriHealth Caritas Ohio and other important resources.

Resource Number
AmeriHealth Caritas Ohio Member Services 1-833-764-7700 (TTY 1-833-889-6446)
Available 24 hours a day, seven days a week
Ohio Medicaid Pharmacy Services 1-833-491-0344
24/7 support from Gainwell Pharmacy Services (serving Ohio Medicaid members) to fill your prescriptions.
Ohio CareLine for Behavioral Health and Emotional Support 1-800-720-9616
Available 24 hours a day, seven days a week
Suicide & Crisis Lifeline 988
24/7 Nurse Call Line 1-833-625-6446 (TTY 1-833-889-6446)
Available 24 hours a day, seven days a week
Bright Start® maternity program
Support and enhanced care experience during pregnancy.
1-833-606-2727 (TTY 1-833-889-6446)
Rapid Response and Outreach Team
Works with you and your doctors to help make sure you get the right care when and where you need it.
1-833-464-7768 (TTY 1-833-889-6446)
Non-emergency transportation
Schedule, cancel, or manage a ride for your healthcare.
1-833-664-6368
7 a.m. to 8 p.m., Monday through Friday
AmeriHealth Caritas Ohio Fraud, Waste, and Abuse Hotline 1-866-833-9718
Ohio Department of Medicaid Fraud, Waste, and Abuse Tip Line 1-614-466-0722
MDLive Telehealth 1-888-743-6582
Tobacco Quit Program 1-800-784-8669 (TTY 1-888-229-2182)
National Domestic Violence Hotline 1-800-799-SAFE (7233) (TTY 1-800-787-3224)
Available 24 hours a day, seven days a week
Ohio Medicaid Consumer Hotline 1-800-324-8680 (TTY 711)